Welcome to the support area

In order to better organize our support requests, we use this support ticket system. Each request is assigned a unique ticket number, which allows you to track the status of your request online at any time. For your overview, all queries with the corresponding answers are stored in our helpdesk. So you can always see the answers to your queries online. To open a ticket, a valid e-mail address is required.

Here you can find the remote maintenance software TeamViewer:


Please give us your ticket number and a telephone number in the description field. If you have a microphone and headset connected, a voice call via TeamViewer is also possible.